24-7-emergency-hvac

Emergency Services Available 24/7

Call Us at 803.772.7715 in the Midlands or 843.972.7777 in the Lowcountry.

Social Rating

4.5

Based on 160 reviews

Cool Care Heating and Air

4.5

Timothy Neves

16:19 23 May 20

This company is top notch. They came straight in &diagnosed the problem within minutes. Another local company came in 3 weeks earlier....knew this was the problem but only did a fix temporarily in Hope's of getting repeat business. Cool Care is the absolute best with very reasonable prices.recommend this company to everyone. Thank you cool care

Stephen Oliver

15:53 19 May 20

This is a great local company that cares about their customers. They do great work and their communication is top notch. I highly recommend these folks!

Emanuiel Cooper

23:38 03 May 20

Hayden Taylor

18:56 02 May 20

Cool care is a great company with great employees. Every time I have had any issue with my AC they fix it promptly at a fair price. Their technicians are all very friendly and professional, especially Christopher Rhodes who has provided great service throughout the COVID-19 pandemic.

Janelle Lutrick

18:43 17 Apr 20

Chris was super nice, helpful, and communicated well with us!! Great experience and we'll definitely do business again!

William Gettys

02:09 22 Mar 20

Kyong Yi

12:01 08 Mar 20

I forgot my appointment, they let me know head time, but had to cancel my appointment early morning, the person who answered the phone was very nice about,,I will use again!In the furniture, I will use.

Anibal Frederick Arroyo

17:41 05 Mar 20

Very professional and knowledgeable. It was great!

Eric Lachenmyer

17:59 29 Feb 20

Chris Rhodes did a great job coming back to diagnose our problem with the heater on a Saturday. I highly recommend him and the company.

abby lincks

19:42 20 Feb 20

Brian Holmes

14:46 01 Feb 20

Michael Fulp came out and did a fantastic job. He was timely, informative, friendly, and great to work with. I would 100% recommend them to other homeowners.

Kelley Laird

00:06 30 Jan 20

Great experience. The technician came into my home with mold damage and walked through the HVAC issues that led to the problem. We ended up sealing the duct work to help with the moisture, air quality and efficiency. No more coughing. The explanation for our issue was well communicated and the install was followed through all the way to the end. The experience was fantastic as we knew we had a problem but had no idea how to get it completely fixed. Very professional and knowledgeable and they even helped with a rebate, yippee.

Brad McCoy

15:41 24 Jan 20

We recently replaced our 30 year old Lennox system with a brand new, high efficiency Trane unit, and we couldn't be more pleased with Cool Care. From cradle to grave, they were with us through the whole process, making recommendations and communicating regularly. The install technicians were hard working, respectful, and courteous;what else could you ask for, really. Our Project Manager, Andy, made sure we were in the loop and checked in with us daily to make sure we were happy. He came back personally to knock out a few punch items. We HIGHLY recommend using Cool Care for any of your HVAC needs.P.S. - We used them to install a new unit for us 3 years ago and had the same positive experience. Shout out to Kenny, Theresa, Andy and the whole gang;we really appreciate you!

Cory Evans

21:28 23 Jan 20

Outstanding company with great owners. Dedicated to the customers and employees! Highly recommend!

maria pepe

15:03 15 Jan 20

Great customer service!

Ryan Stanley

16:03 12 Jan 20

Carmen Kennedy

14:32 21 Dec 19

Very thorough and went above to make sure problem was resolved;David Payton was my technician

Brad Goodhart

22:37 12 Dec 19

Late Saturday before Thanksgiving 2018 I was getting ready to leave town and my heat went out. Stressed out b/c temps were in the 20s, cool care showed up SUNDAY for $100!!! I was blown away. They got my heater limping along until it could be replaced after my trip. I was so shocked and happy they came so quick and cheap on a Sunday! Only company I will use is SC

Jim Kitchens

18:44 02 Dec 19

I have a variable refrigerant flow, geothermal heat pump system. It's energy efficient and state of the art but also very complicated. My installer was never able to set it up right. Neither was the second HVAC company I hired. Finally a friend referred me to Cool Care and I couldn't be more pleased. They got my system working and continue to fine tune it. They are professionals and they care. I am blown away by their service and highly recommend them for HVAC installation and service work.

J Smith

11:37 26 Nov 19

My heat pump went out and Cool Care came out quickly and fixed it. They were peofessional and affordable.

Sallie Byrd

18:49 21 Nov 19

Great Service. Peter who comes out to do maintenance on units is the best.

Neriece Armstead

15:03 16 Nov 19

Kimberly Brown

12:58 15 Nov 19

Tom Painter

03:00 19 Oct 19

Daniel was very efficient and thorough. He explained everything he did and made sure I understood. He went above and beyond while he was here.

D K

11:30 17 Sep 19

Very knowledgeable owners and technicians with years of experience. They are customer focused and can help you in all of your heating and air needs.

Wes Lawson

11:28 17 Sep 19

Cool Care is a great place for your HVAC needs. They are especially good with helping with you indoor air quality problems. Definitely keep them in mind next time you need your unit serviced or replaced.

Alex Valencia

11:27 17 Sep 19

Very knowledgeable team . Trustworthy and reliable .

SuperBrandon1021

11:27 17 Sep 19

Teresa and her staff at Cool Care are top notch. Honest and reliable, can’t ask for much more than that! Thank you for a great experience!

JD Hacker

11:27 17 Sep 19

Cool Care is a very professional company and will take care of you. I highly recommend them.

Wayne Evans

11:27 17 Sep 19

Excellent company owned by people who really care about doing a great job and instill this in their employees above all else.

Rick Covard

09:07 09 Sep 19

Quick response time and respectful recognition . quickly assessed the problem and explained what needed to be done.

Kylie Frye

20:09 06 Jul 19

Monika Zambrana

18:45 03 Jul 19

Very Professional, Great Customer Service

Kassi Dougan

21:51 17 Jun 19

Christopher Rhodes

18:36 07 Jun 19

Coleen Pierre

05:55 06 Jun 19

Prompt, efficient and fairly priced!

Javonnie Route

21:07 05 Jun 19

Great service!

Randall Boland

13:04 03 Jun 19

Needed a 2nd opinion for our current HVAC system after it stop working properly. John, from Cool Care, was able to come out first thing the following morning to inspect our unit and also give us quotes for replacement/repairs. The company and John were very professional through out the entire process and I would highly recommend contacting them for any of your HVAC needs.

Ester Mozie

14:50 27 May 19

Hello, I am very pleased with the service we received today, the technician was very friendly and kind, he got the job done!!

Allison Lincks

17:38 23 May 19

My AC went out over the weekend and I called several companies to come out but they charged an outrageous weekend rate. I called Cool Care and they did not charge a weekend rate, and they sent someone to my house within the hour. The tech answered all of my questions and had me up and running within the hour. As a single mother of three kids, I appreciated the savings. Wish I could give 10 stars!!

Alvin Francis

22:28 22 May 19

Karl was on time and demonstrated the professionalism in his field which proves he's a top-notch repairman. He even had his own booties. Karl explained everything thoroughly in every step. Please let Karl be the one who services my residence and no one else!

Tim Kibodeaux

11:34 27 Apr 19

Best heating &air co. in Columbia, SC

Debbie Thorndike

21:35 19 Apr 19

Thank you Cool Care, we are enjoying our new Mitsubishi heat pump, the Technicians done a great job, all the guys were very nice and hardworking. Also thanks to Kristie for her great customer service. I will send all my family, friends and neighbors your way!

Rick Barnett

22:05 15 Apr 19

Wrote an earlier review that described an issue that I had with service from Cool Care. One of the owners, Teresa, called me that day. She apologized for my situation and offered me a remedy that I thought was more than fair. She also informed me about her and her husband's background in the business and how important good customer service is to their company. I really appreciate speaking with her and her excellent service recovery.

Nevin Boal

17:13 16 Mar 19

We were impressed with Russell’s thorough knowledge and his ability to breakdown the complexities of interrelated issues using easy to understand terms. He took time to go through the different factors and options, and gave helpful insights and things to consider.

Julie Smithwick

14:46 11 Dec 18

The thing I appreciated the most about Cool Care was the excellent customer service. We are on the way to getting good results as well for our HVAC system, but Cool Care promised not to stop working until we were satisfied. They sent out multiple people, and really worked to make sure I felt good about all they were doing. I can't say enough about good customer service-that's what will make me keep coming back to Cool Care.

Jeremy Duffy

13:24 03 Dec 18

Cool Care has the best customer service representatives I have had the pleasure to speaking with in a long time! They are always so happy and willing to listen to the problem I am experiencing. Their technicians hold true to their timed appointments which make it easy to take off of work! Call them for caring and honest hvac work!

Carrie Byrd

17:36 29 Nov 18

Extremely professional and reliable! These guys focus first on customer service and putting their needs first! Highly recommend Cool Care for your heat and air needs!

Kayla Savage

15:25 29 Nov 18

Cool Care offers top notch service at a very fair price. They send reminders for the appointment and I love that they send me a text with the technician and their location when they are on the way. Excellent group of professionals that make the HVAC industry look good.

Tia Savage

15:17 29 Nov 18

Great company. I am so impressed with the technicians. Of all the companies I have used I have never had this level of professionalism amongst service men. I highly recommend and will not be using anyone but Cool care from here on out!

SleezyBEATZ

16:48 12 Nov 18

Allison Hedrick

20:02 22 Oct 18

I am very impressed with Cool Care Heating and Air! They did a great job!

Ken Calcutt

02:31 22 Sep 18

Great experience working with Cool Care. Replaced a unit for me. Gave me several options to choose from and took the time to explain the differences. Not pushy at all and I'm very pleased with the new unit. Highly recommend this company!

Beverly Denny

17:01 20 Sep 18

Karl was professional and quick at diagnosing the problem. Everything is working great now. Thank you, Cool Care!

Desire'e Thomas

17:18 01 Jul 18

Our upstairs AC has been competing with the outdoor temperatures since Thursday. My mom called Cool Care and not only did she actually speak with Ms. Teresa close to 10 pm they are true to their word. The HVAC professional is a Veteran and his name is Carl, he arrived on time, was very friendly and really took his time to figure out what the problem was. Sadly the unit could not be fixed but he was honest and did not try to do like other companies do like trying to put a quick fix on the unit and then say it was completely repaired. When we get our new unit we are definitely calling Cool Care Heating and Air to install it!

Kenny Sinchak

23:41 23 Jun 18

amazing company! the best and most knowledgable technicians and installers around.

Kristen Noss

23:37 23 Jun 18

Amazing company, great staff! Kenny and Tia are the best they came to my home and made sure I was set from the beginning of the sale to the end of the install. I could not have asked for better service, especially in the middle of summer. Great job cool care!

Monifa Lemons

12:32 12 Jun 18

Just got an estimate that was thorough, had wonderful options, and the tech was so friendly and professional. I have to get 2 more, but I'm definitely seriously considering this company. Friendly knowledgeable staff!

Amy Kinard

11:28 12 Jun 18

Everyone at Cool Care - from the office to the technician - is professional and efficient. They are very easy to work with and explain what is going on (in a way that non-technicians can understand). I appreciate their attention to detail and would highly recommend them to anyone looking for someone to work on their HVAC system.

Steve Rubin

15:22 06 Jun 18

I personally know Luke Gulledge. Very passionate and professional individual. Highly recommend working with him!

Dan Sisson

01:01 31 May 18

Air conditioner went out at 530 pm. Guest coming over to spend the night. 80 degrees in all bedrooms. Called Cool Care in a panic. At 730 pm THE SAME DAY Daniel the technician comes in, fixes the unit and is backing out of the drive just as our guest showed up. Glad we purchased from Cool Care and glad they have great techs and well stocked trucks to get you going without a two day ordeal. Thanks Cool Care for coming through!!!!

Robin R Carruthers

16:28 24 May 18

Great people! Great service!! Honest and super reliable!

Joseph Mccomas

01:25 22 May 18

Would recommend these guys for all your heating and air needs. Friendly, knowledgeable and professional

David Acevedo

01:14 22 May 18

Awesome family oriented business. you can trust them to do the right thing and recommend the best solution for your problem if you want to stay cool to Samer please cool Care Heating and Air make sure you ask for Teresa and Tia

Scott Cooper

01:10 22 May 18

Great group that will treat you right and give you the very best price! I HIGHLY recommend this establishment for all of your HVAC needs! Wish I could give 10 stars!

Matt Anderson

19:07 20 May 18

Very professional and helpful. Spent a good amount of time explaining what was wrong with our system. Also, gave us multiple options to replace our systems.

Nathan Hartis

02:25 09 May 18

I'm very impressed with how they run their company. I tried to replace my own thermostat with a programmable one, and I fried something in the electronics in the process. The A/C was dead after that. I called at 9pm and got an actual person. My next day appointment was confirmed via text and a real person called to let me know that the tech was running late due to traffic. What company actually updates you in real time with a phone call from a real person? It's practically unheard of anymore. They explained that the diagnostic few was $100 and that it would apply toward the cost of the repair. The tech arrived 30 minutes after the original scheduled time and was super professional and polite. He diagnosed the problem in under five minutes and told me it was a blown fuse. He even told me how to avoid the issue in the future when replacing a thermostat. He got the repair done in ten minutes and told me the $100 diag fee would cover the fuse replacement! I paid and the whole thing was done in twenty minutes. They had every opportunity to charge me hundreds of dollars for things I didn't need. But they didn't, they were honest, professional and took care of me like I was a family member. If you need A/C repairs, definitely make them your first call.

Tom Bauer

20:01 05 May 18

Serviceman arrived early and was very professional. I'll continue to do business with Cool Care.

Garry Anthony

16:47 29 Mar 18

Carl was prompt and professional, did a thorough inspection and tune up. Good Company to work with.

Scott Lindenberg

22:10 20 Mar 18

Stephen Washington

17:51 03 Mar 18

pat a

23:31 17 Jan 18

My experience with cool Care Heating and Air was great from the person that came out and located the problem with my unit to the sales person that came and present new units to me to the team that did the installation of my new unit was a great experience I highly recommend you give this company a try

Benjamin Moser

16:56 16 Jan 18

So let’s me start by telling you that i have had major issues with my hvac system. These guys have helped me out majorly. I’d like to thank Luke, Corey, Russel, Carl, and Liz for everything they have done for me. They’ve been awesome.Their customer service and professionalism is without compare. I greatly greatly appreciate these guys. Cost wise? They aren’t cheap but they’re definitely comparative to other guys around here. Plus, they warranty everything. They answer your calls.They answer emails very quickly. When something’s wrong they have even come out on Sunday to diagnose and fix it. I’ll defintitey choose these guys again when something is wrong.

Glenn Murray

19:35 12 Dec 17

Tonya Conway

17:34 06 Dec 17

Amazing customer service. Staff is extremely personable and they do an awesome job.

Lauren McAlexander

15:19 06 Dec 17

Living in South Carolina means you need to have a reliable and efficient AC system (pretty much year round). Anytime I have issues, Cool Care is quick to come out, identify the issue and then fix it for me at a very reasonable price. They are professional, honest and unbelievably easy to work with! I would highly recommend them.

Jack Christian

14:41 06 Dec 17

Had a wonderful experience. They came out after hours and their technician was great. I will be recommending to all of my friends and family! I felt like they were very honest and gave me a fair price.

Kenny Walker

18:13 04 Dec 17

This was our first time using Cool Care. They helped us get our new Gymnastics center (Soda City Gymnastics) warm again! Absolutely the most professional company we've worked with so far in this industry, and the customer service was off the charts! We'll be using them for any and all repairs in the future for sure! Thank you Cool Care team!!

Heather Vardell

21:53 20 Nov 17

Tena Johnson

17:55 20 Nov 17

Michael Matthews

04:20 19 Nov 17

liz k

17:22 08 Nov 17

Love doing business with local, dependable and honest companies like Cool Care. Hands down the best Heating and Air company in Columbia! The ladies in the office are very friendly and the technicians are knowledgeable and respectful of my time and my home. After using several other HVAC companies that made me feel like I was being taken advantage of, I was referred to Cool Care and couldn't be happier!! Thank you for great service!

Anthony Scrivener

02:58 03 Nov 17

Great company. Family owned honest and professional!

Matt May

22:36 12 Oct 17

Omg!!! I can not believe the difference in quality that you receive when you go up a little bit into the category of best!!! I have never been more comfortable in my life. The staff went out of their way to make sure that everything was throughly explained and I understood all aspects of what I needed for the large space that I had. The staff really treated me like family. I highly recommend them.

CherrylandJim Tully

23:17 11 Oct 17

Great Service !!! thank you cool care...and the technician Daniel...

William Self Jr

23:56 04 Jun 17

Maria Queen

18:17 11 Apr 17

A fantastic experience from the estimate through the completed installation. Thankful for the genuinely kind and highly professional staff in the office and installation department.

Brendon Rumsey

13:45 16 Mar 17

Have used Cool Care for multiple projects. Their work and customer service is always superb.

Georgia Meeks-Spherion of Columbia

14:30 22 Feb 17

If you are in need of a skilled and reputable heating and air company, this is the company for you. I am so impressed with their level of advanced industry training, service focused techs, and the number of positive customer ratings. I highly recommend this company!

Carter Hillen

21:56 19 Feb 17

Laurie Griner

16:29 19 Jan 17

Our system went out in August 2016 in The heat of the summer. I can't say thank you enough to Tia and her Cool Care Team!!! So easy to do busy with!!! And very professional!!!

Kyle Dempsey

18:32 15 Dec 16

Lady I spoke with on the phone was VERY sweet. Great service

RB Munnerlyn

22:02 08 Dec 16

I purchased my fixer-upper home three years ago and wanted to do other renovations before replacing the 1998 gaspak unit that looked and sounded pretty rough. I had a few repairs done via a home warranty, with a couple bad service experiences until Cool Care got involved. When the home warranty ran out, I stuck with Cool Care and they have kept the unit running a lot longer than I expected without sticking me with any huge bills. I finally need to replace it this winter, and I am going back to Cool Care for a new unit. Their staff are very professional, thorough, and polite, and know their stuff. System prices are comparable with other companies and they have earned my loyalty.

Grace Weller

12:37 17 Aug 16

A trustworthy company with top notch customer service!

Ute Wachsmann-Linnan

23:42 27 Jul 16

Cool Care is an incredible company! I have been with two different companies during the last 20 years --each one managed to sell a new unit to me and each one was paid regularly for the maintenance of their unit. Needless to say, I am not an expert, but started wondering about the fact that the technicians spent less and less time maintaining the unit and more time sitting in their cars. Today of all days with 100+ degrees outside, the air conditioner went on total strike. After reading some reviews on the company, I called Cool Care for the first time in my life. The receptionist was super friendly and really wanted to help. The technician Rich Hagberg came in the afternoon, and spent several hours cleaning the unit (something the previous company should have done regularly ...)! Our house is cool again!!! Thank you, Rich, for a great and very thorough job and for explaining what needs to be done!!! I hope to see you again for the next maintenance appointment! Thank you Cool Care! I am now your customer for life!

Cissy Pope

13:18 23 Jul 16

When it comes to staying cool, these folks are the hottest ticket in town! Regardless of how busy they are, same day service by prompt, professional technicians seems to be the norm ... and at reasonable prices. But that's only half the story. From the office staff to the field reps, customer service is key. Cool Care or "Customer Care", either name fits. It's the Care that counts!

Marion Addy

00:34 09 Jul 16

Awesome company! Great people and Service! Should be your first call!!

Heath I Addy

00:32 09 Jul 16

Courtney Romigh

16:09 24 Jun 16

Highly recommend Cool Care to everyone I know! The staff is very professional and their work is always top of the line!

Samantha Steele

16:09 24 Jun 16

Amazing staff and amazing to work with! I would highly recommend to anyone! Great experience!

Tiarra Sanders

16:03 24 Jun 16

Cool Care goes above and beyond to give the best care to all of their customers! It's a great company with friendly staff and reasonable prices! Highly recommend!

Alexa Colello

15:18 24 Jun 16

Great service, even better staff and good pricing! Will definitely recommend!

Jeannie Doster

14:17 24 Jun 16

Everyone needs to call Cool Care for all their cooling and heating needs. They are very professional, courteous and budget friendly. No better company in Columbia.

Kristia Chapman

14:48 21 Jun 16

Great people!! Very friendly and very knowledgeable!! Answered all the questions I had and even gave a few extra tips to help for the future!

Shirley Towne

14:46 18 Jun 16

My business associate called a different company. After 6 days of failed efforts and rude service, we fired the other company. Cool care had us up and running after getting the part in record time and were $200 less. Oh how I wished we called them first. Family owned and ran. They care and it shows. I have felt and experienced their cool care name! Call them and no other!

Jessica Herndon

02:40 18 Jun 16

Cool Care goes above and beyond to give the best care for their customers. As a former employee, as a close friend, and as a customer, I have experienced first hand all of the great qualities of every aspect of Cool Care. Kenny, Teresa, Tia and the entire Cool Care team go the extra mile to ensure their customers are both satisfied and comfortable, and they do it with a sense of care that many companies this day in age do not provide. I would recommend Cool Care for all of your heating, air and home comfort needs to anyone and everyone!

Miranda McIntosh

02:37 18 Jun 16

Molly LaPorte

02:33 18 Jun 16

Jim Hatchell

21:23 14 Jun 16

Excellent and honest service...keeping us cool in the summer and warm in the winter.

Thomas Nelson

14:29 14 Jun 16

Great owners and staff. A company that wants the best employees and has a great customer base

Luis Thompson

05:01 02 Jun 16

Great customer service at a great price. The staff was incredibly helpful and the their service well done. Very very pleased with the service.

Cale Sarvis

13:30 31 May 16

Teresa and Kenny lead the company with the most professional and caring service I have encountered in the hvac industry. Their staff is extremely knowledgeable and helpful. What I love most about the company is how they continuously strive for excellence not only in their own company but in the entire hvac industry. I recommend them every chance I get when I'm out inspecting property losses and damages. They've never let me or anyone I've referred down!

Stefanie Lane

12:22 29 May 16

Excellent service, very professional, and responsive! I highly recommend Cool Care Heating &Air for ALL of your HVAC needs. -Stefanie

Aleka Selig

17:34 27 May 16

Cool Care is the BEST! Tia Savage does what she says when she says! The only company I'll ever use!

Kayla Shuttleworth

02:14 26 May 16

HIGHLY RECOMMEND FOR HVAC REPLACEMENT!!!!!! When my air conditioner died i called several companies for quotes. Unsatisfied with what i received, i asked around to friends. A dear friend of mine recommended Cool Care and i decided to go with them. They changed out the heating and air system in my house and I could not be happier. They also sealed my ducts which I had no idea needed to be done. No other company even suggested it. My house feels like a completely different home. The staff was clearly very educated on the matter, from the project manager to the installation guys. They were also punctual and very accommodating. Best of all, my SCE&G bill almost cut in half, in MAY! Usually my bills triple this time of year. Thank you Cool Care!

PHB Sharedrive

18:20 03 May 16

Great experience from start to finish. I was able to reach the management team over the weekend and arrange a fast appointment. Cool Care's technician, Tom, was on time, knowledgeable, clean, and not pushy. He found a simple problem as well as pointed me to the fact that my 20 year old system would likely need to be addressed sooner rather than later. Thanks a million!

Virginia Gates

16:35 11 Apr 16

Incredible customer service provided by a friendly and knowledgeable team! I have used them both personally and professionally, and they never disappoint. I love being able to refer them to anyone I know! Keep up the great work.

Ing Lee

16:25 31 Mar 16

Cool Care is the best! I have personally used them and have received excellent customer service and the best quality equipment available. I am a mortgage banker and have referred Cool Care to many of my past clients to use for their HVAC inspections for their new home. They are honest, thorough and always look out for their clients best interests!

Ronald Monroe

20:18 27 Mar 16

Simply the BEST!

cash savage

16:07 03 Mar 16

I had them Aeroseal my ducts this week. When I woke this morning my house was really a bit warmer than I keep it. After grumbling to myself that my wife must have turned the heat up again, I was shocked to discover the thermostat was only on 66 degrees, not the 70 I always have it on. I have apparently spent 12 years in this house heating and cooling the crawl space. I'm am incredibly grateful they made me aware of this service. I can't wait to see what my power bills drop down to. THANK YOU COOL CARE!

Lucius Gulledge

12:39 21 Sep 15

Brandon came out to my home when the AC drain backed up. He showed up quickly on a Friday evening, trudging through 6 o'clock traffic. He introduced himself and reviewed my concerns professionally. After a short time, he had the drainage controlled and a new electronic safety switch installed as a protective measure. Highly recommended.

Jeff Davis

14:02 04 Sep 15

Been a customer for almost 10 years now. Their twice yearly maintenance program keeps my HVAC running great. When repairs are needed their technicians will never try to up-sell any services or products. Tommy G came out last time and did a great job and the pricing was very fair. Would recommend them to anyone.

James Galante

16:57 28 Jul 15

It was 104 degrees out when my AC unit stopped working. I called Cool Care and they had a service tech sent out to me just 2 hours later. The service tech was friendly, knowledgeable, and honest. He had my unit fixed in no time and didn't track dirt or insulation all over my carpet like the cable guy did when he had to go into my attic. I will be using Cool Care from here on out and I would recommend them to anyone that need repair or replacement work.

Brian Allison

17:13 21 May 15

Have used them over the years for maintenance. Had a small misstep by a technician that the owners....yes the OWNERS...came out to personally resolve on a SATURDAY! That's how you get and retain Raving Fans.

Debbie Smith

12:40 21 May 15

Cool Care was fast, professional and very reasonably priced. Great service all around and would definitely use them again! Love Cool Care!!

Mr Bill Boland

21:57 18 Dec 14

Great service, Cori was really awesome.

Layne Lohner

21:55 18 Dec 14

Cori and the girls in the office are amazing. They totally turned my horrible day around, and squeezed me into their schedule so that my family would not have to go without heat. A truly great professional team. The technician left my basement cleaner than it was before they came.

Chase Mitchum

12:23 17 Dec 14

Absolutley love working for Cool Care! Everyone I work with makes it easy to come to work everyday. I also enjoy being able to offer customers great quality heating and cooling equipment, tankless waters heaters, indoor air quality equipment and much more!

MIKE GULLEDGE

14:22 06 Dec 14

Contracted with Cool Care for the replacement of my crawlspace hvac ducting and sealing the crawlspace for moisture control. The pricing was reasonable and the explanation of the work to be done was excellent. The techs showed up exactly as promised and were very professional in their demeanor. The ducting replacement was a big job in a small space but they jumped on it and before they left that Friday night, we had heat whistling thru our new duct system. They returned the following week and finished encapsulation of the crawlspace. Very pleased with the job done and recommend to all

Clinton Cook

19:49 24 Nov 14

Great customer service and faster turn around for service. Very friendly employees. Would definitely use them again in the future. 🙂

Cori Mata

04:24 23 Nov 14

Cool Care is a very professional company, from their office staff to their technicians and installers. They really work hard to provide all of their customers that WOW service. I recommend them to anyone who wants a professional and skilled company that offers fair prices and excellent work.

Brooke Ensign

14:00 21 Nov 14

I signed up for the annual contract so I will have the reassurance that someone is looking after my a/c system. Their technician was professional, efficient, and knowledgeable. Cool Care is a company you can trust.

Google Rating

4.5

Based on 160 reviews

Cool Care Heating and Air

4.5

Timothy Neves

16:19 23 May 20

Stephen Oliver

15:53 19 May 20

This is a great local company that cares about their customers. They do great work and their communication is top notch. I highly recommend these folks!

Emanuiel Cooper

23:38 03 May 20

Hayden Taylor

18:56 02 May 20

Janelle Lutrick

18:43 17 Apr 20

Chris was super nice, helpful, and communicated well with us!! Great experience and we'll definitely do business again!

William Gettys

02:09 22 Mar 20

Kyong Yi

12:01 08 Mar 20

Anibal Frederick Arroyo

17:41 05 Mar 20

Very professional and knowledgeable. It was great!

Eric Lachenmyer

17:59 29 Feb 20

Chris Rhodes did a great job coming back to diagnose our problem with the heater on a Saturday. I highly recommend him and the company.

abby lincks

19:42 20 Feb 20

Brian Holmes

14:46 01 Feb 20

Michael Fulp came out and did a fantastic job. He was timely, informative, friendly, and great to work with. I would 100% recommend them to other homeowners.

Kelley Laird

00:06 30 Jan 20

Brad McCoy

15:41 24 Jan 20

Cory Evans

21:28 23 Jan 20

Outstanding company with great owners. Dedicated to the customers and employees! Highly recommend!

maria pepe

15:03 15 Jan 20

Great customer service!

Ryan Stanley

16:03 12 Jan 20

Carmen Kennedy

14:32 21 Dec 19

Very thorough and went above to make sure problem was resolved;David Payton was my technician

Brad Goodhart

22:37 12 Dec 19

Jim Kitchens

18:44 02 Dec 19

J Smith

11:37 26 Nov 19

My heat pump went out and Cool Care came out quickly and fixed it. They were peofessional and affordable.

Sallie Byrd

18:49 21 Nov 19

Great Service. Peter who comes out to do maintenance on units is the best.

Neriece Armstead

15:03 16 Nov 19

Kimberly Brown

12:58 15 Nov 19

Tom Painter

03:00 19 Oct 19

Daniel was very efficient and thorough. He explained everything he did and made sure I understood. He went above and beyond while he was here.

D K

11:30 17 Sep 19

Very knowledgeable owners and technicians with years of experience. They are customer focused and can help you in all of your heating and air needs.

Wes Lawson

11:28 17 Sep 19

Alex Valencia

11:27 17 Sep 19

Very knowledgeable team . Trustworthy and reliable .

SuperBrandon1021

11:27 17 Sep 19

Teresa and her staff at Cool Care are top notch. Honest and reliable, can’t ask for much more than that! Thank you for a great experience!

JD Hacker

11:27 17 Sep 19

Cool Care is a very professional company and will take care of you. I highly recommend them.

Wayne Evans

11:27 17 Sep 19

Excellent company owned by people who really care about doing a great job and instill this in their employees above all else.

Rick Covard

09:07 09 Sep 19

Quick response time and respectful recognition . quickly assessed the problem and explained what needed to be done.

Kylie Frye

20:09 06 Jul 19

Monika Zambrana

18:45 03 Jul 19

Very Professional, Great Customer Service

Kassi Dougan

21:51 17 Jun 19

Christopher Rhodes

18:36 07 Jun 19

Coleen Pierre

05:55 06 Jun 19

Prompt, efficient and fairly priced!

Javonnie Route

21:07 05 Jun 19

Great service!

Randall Boland

13:04 03 Jun 19

Ester Mozie

14:50 27 May 19

Hello, I am very pleased with the service we received today, the technician was very friendly and kind, he got the job done!!

Allison Lincks

17:38 23 May 19

Alvin Francis

22:28 22 May 19

Tim Kibodeaux

11:34 27 Apr 19

Best heating &air co. in Columbia, SC

Debbie Thorndike

21:35 19 Apr 19

Rick Barnett

22:05 15 Apr 19

Nevin Boal

17:13 16 Mar 19

Julie Smithwick

14:46 11 Dec 18

Jeremy Duffy

13:24 03 Dec 18

Carrie Byrd

17:36 29 Nov 18

Extremely professional and reliable! These guys focus first on customer service and putting their needs first! Highly recommend Cool Care for your heat and air needs!

Kayla Savage

15:25 29 Nov 18

Tia Savage

15:17 29 Nov 18

SleezyBEATZ

16:48 12 Nov 18

Allison Hedrick

20:02 22 Oct 18

I am very impressed with Cool Care Heating and Air! They did a great job!

Ken Calcutt

02:31 22 Sep 18

Beverly Denny

17:01 20 Sep 18

Karl was professional and quick at diagnosing the problem. Everything is working great now. Thank you, Cool Care!

Desire'e Thomas

17:18 01 Jul 18

Kenny Sinchak

23:41 23 Jun 18

amazing company! the best and most knowledgable technicians and installers around.

Kristen Noss

23:37 23 Jun 18

Monifa Lemons

12:32 12 Jun 18

Amy Kinard

11:28 12 Jun 18

Steve Rubin

15:22 06 Jun 18

I personally know Luke Gulledge. Very passionate and professional individual. Highly recommend working with him!

Dan Sisson

01:01 31 May 18

Robin R Carruthers

16:28 24 May 18

Great people! Great service!! Honest and super reliable!

Joseph Mccomas

01:25 22 May 18

Would recommend these guys for all your heating and air needs. Friendly, knowledgeable and professional

David Acevedo

01:14 22 May 18

Scott Cooper

01:10 22 May 18

Great group that will treat you right and give you the very best price! I HIGHLY recommend this establishment for all of your HVAC needs! Wish I could give 10 stars!

Matt Anderson

19:07 20 May 18

Very professional and helpful. Spent a good amount of time explaining what was wrong with our system. Also, gave us multiple options to replace our systems.

Nathan Hartis

02:25 09 May 18

Tom Bauer

20:01 05 May 18

Serviceman arrived early and was very professional. I'll continue to do business with Cool Care.

Garry Anthony

16:47 29 Mar 18

Carl was prompt and professional, did a thorough inspection and tune up. Good Company to work with.

Scott Lindenberg

22:10 20 Mar 18

Stephen Washington

17:51 03 Mar 18

pat a

23:31 17 Jan 18

Benjamin Moser

16:56 16 Jan 18

Glenn Murray

19:35 12 Dec 17

Tonya Conway

17:34 06 Dec 17

Amazing customer service. Staff is extremely personable and they do an awesome job.

Lauren McAlexander

15:19 06 Dec 17

Jack Christian

14:41 06 Dec 17

Kenny Walker

18:13 04 Dec 17

Heather Vardell

21:53 20 Nov 17

Tena Johnson

17:55 20 Nov 17

Michael Matthews

04:20 19 Nov 17

liz k

17:22 08 Nov 17

Anthony Scrivener

02:58 03 Nov 17

Great company. Family owned honest and professional!

Matt May

22:36 12 Oct 17

CherrylandJim Tully

23:17 11 Oct 17

Great Service !!! thank you cool care...and the technician Daniel...

William Self Jr

23:56 04 Jun 17

Maria Queen

18:17 11 Apr 17

A fantastic experience from the estimate through the completed installation. Thankful for the genuinely kind and highly professional staff in the office and installation department.

Brendon Rumsey

13:45 16 Mar 17

Have used Cool Care for multiple projects. Their work and customer service is always superb.

Georgia Meeks-Spherion of Columbia

14:30 22 Feb 17

Carter Hillen

21:56 19 Feb 17

Laurie Griner

16:29 19 Jan 17

Our system went out in August 2016 in The heat of the summer. I can't say thank you enough to Tia and her Cool Care Team!!! So easy to do busy with!!! And very professional!!!

Kyle Dempsey

18:32 15 Dec 16

Lady I spoke with on the phone was VERY sweet. Great service

RB Munnerlyn

22:02 08 Dec 16

Grace Weller

12:37 17 Aug 16

A trustworthy company with top notch customer service!

Ute Wachsmann-Linnan

23:42 27 Jul 16

Cissy Pope

13:18 23 Jul 16

Marion Addy

00:34 09 Jul 16

Awesome company! Great people and Service! Should be your first call!!

Heath I Addy

00:32 09 Jul 16

Courtney Romigh

16:09 24 Jun 16

Highly recommend Cool Care to everyone I know! The staff is very professional and their work is always top of the line!

Samantha Steele

16:09 24 Jun 16

Amazing staff and amazing to work with! I would highly recommend to anyone! Great experience!

Tiarra Sanders

16:03 24 Jun 16

Cool Care goes above and beyond to give the best care to all of their customers! It's a great company with friendly staff and reasonable prices! Highly recommend!

Alexa Colello

15:18 24 Jun 16

Great service, even better staff and good pricing! Will definitely recommend!

Jeannie Doster

14:17 24 Jun 16

Everyone needs to call Cool Care for all their cooling and heating needs. They are very professional, courteous and budget friendly. No better company in Columbia.

Kristia Chapman

14:48 21 Jun 16

Great people!! Very friendly and very knowledgeable!! Answered all the questions I had and even gave a few extra tips to help for the future!

Shirley Towne

14:46 18 Jun 16

Jessica Herndon

02:40 18 Jun 16

Miranda McIntosh

02:37 18 Jun 16

Molly LaPorte

02:33 18 Jun 16

Jim Hatchell

21:23 14 Jun 16

Excellent and honest service...keeping us cool in the summer and warm in the winter.

Thomas Nelson

14:29 14 Jun 16

Great owners and staff. A company that wants the best employees and has a great customer base

Luis Thompson

05:01 02 Jun 16

Great customer service at a great price. The staff was incredibly helpful and the their service well done. Very very pleased with the service.

Cale Sarvis

13:30 31 May 16

Stefanie Lane

12:22 29 May 16

Excellent service, very professional, and responsive! I highly recommend Cool Care Heating &Air for ALL of your HVAC needs. -Stefanie

Aleka Selig

17:34 27 May 16

Cool Care is the BEST! Tia Savage does what she says when she says! The only company I'll ever use!

Kayla Shuttleworth

02:14 26 May 16

PHB Sharedrive

18:20 03 May 16

Virginia Gates

16:35 11 Apr 16

Ing Lee

16:25 31 Mar 16

Ronald Monroe

20:18 27 Mar 16

Simply the BEST!

cash savage

16:07 03 Mar 16

Lucius Gulledge

12:39 21 Sep 15

Jeff Davis

14:02 04 Sep 15

James Galante

16:57 28 Jul 15

Brian Allison

17:13 21 May 15

Debbie Smith

12:40 21 May 15

Cool Care was fast, professional and very reasonably priced. Great service all around and would definitely use them again! Love Cool Care!!

Mr Bill Boland

21:57 18 Dec 14

Great service, Cori was really awesome.

Layne Lohner

21:55 18 Dec 14

Chase Mitchum

12:23 17 Dec 14

MIKE GULLEDGE

14:22 06 Dec 14

Clinton Cook

19:49 24 Nov 14

Great customer service and faster turn around for service. Very friendly employees. Would definitely use them again in the future. 🙂

Cori Mata

04:24 23 Nov 14

Brooke Ensign

14:00 21 Nov 14

See all reviews Write a review

heating and air columbia sc “Our AC unit froze up two days before the temperature was going to be 104. We called Cool Care Heating and Air at 8:00 in the morning and they had a service man out by noon. He found the problem-fixed it, serviced our other unit while he was there, and was done in an hour! I thought we were going to have to buy a new unit-thank goodness we didn’t! They repaired our ac super fast, and they are really nice people!”

Janet Gibson

“The service we get from Karl and the other people at Cool Care is exceptional! They make me feel like family.”

Molly Kelso

carol-125 “I’m a Realtor and I use Cool Care for my clients and for my personal home. They show up on time, do the work well, and leave us happy every time!”

Kayla S

kevin-125 “Rich diagnosed the problem and developed a plan with me so our heat will be working properly in a minimum amount of time and worked with my budget.”

Tim F

Award Winning Service
Serving Columbia Since 2001

Best of Irmo-Chapin Life Home Page Logo2

AC Repair: 7 Signs You Need to Call a Professional Repairman

During the months of June, July and August, it rarely drops below a sweltering 90 degrees in Columbia, South Carolina. This means that most citizens have […]

New Year’s Resolutions – Save Energy (and Money)!

A Resolution to Save the Planet? Start by Saving Energy at Home New Year’s resolutions can run the gamut, from improved fitness to better financial health […]

How to Clean Your AC Condenser Unit in 7 Easy Steps

In schools, HVACs are among the largest energy consumers. The same applies to many households and companies. Therefore, you must clean your AC condenser unit regularly. […]

Emergency Services Available 24/7

Call Us at 803.772.7715 in the Midlands or 843.972.7777 in the Lowcountry.

Award Winning Service Serving Columbia Since 2001

AC Repair: 7 Signs You Need to Call a Professional Repairman

New Year’s Resolutions – Save Energy (and Money)!

How to Clean Your AC Condenser Unit in 7 Easy Steps

Award Winning Service
Serving Columbia Since 2001