22:54 22 Sep 22
Josh Savage is knowledgeable, professional, and a pleasure to have as a service advisor and technician.
18:18 21 Sep 22
As a real estate professional, I heavily rely on inspectors to protect my clients from purchasing homes with defects both minor and major.HVAC is a major system that can cost thousands of dollars to repair or replace, and a proper inspection ensures that any and all issues with this major system are discovered before my clients invest their money into a home.Jason Keech has done HVAC inspections for me for several years now. He's always shown exceptional knowledge and care in his inspection process. He communicates clearly, is thorough, and always goes above and beyond expectations.Highly recommended
17:24 20 Sep 22
I use Cool Care for regular maintenance of my 2 units. They are professional and competent. We also recently had Matthew out to quote us on a new unit. We was professional and provided exceptional customer service. We ended up going with another company for the installation since the price was lower.
18:22 15 Sep 22
16:55 15 Sep 22
Mark came out and was able to show me what my issue was and was very friendly and very helpful with what I needed. I'll be scheduling him to come backfor a part installation. Thank you!
20:35 17 Aug 22
Mark found the problem with the system and was able to repair the problem. Great service and knowledge.
19:16 17 Aug 22
Cool Care Technicians are some of the best in the industry. I use this company regularly to inspect houses for my clients and they are very thorough.
19:00 04 Aug 22
My technician clay Bryant very knowledgeable and complete very customer oriented great guy great company
20:01 03 Aug 22
Mike Mckeller was hands down the most helpful and kind technician that we have used with Cool Care. He corrected the issue quickly and stuck around to insure that the system was going to work as it should. We are super thankful for his time and service today! It was such a gift to our family on a really hot July day.
01:18 31 Jul 22
Mark was AMAZING! Not only did he come out on a weekend but gave us all our options and was super knowledgeable. Angie at the main office went above and beyond to make sure our unit got ordered and we knew our care plan options to avoid any future mishaps! What a family this place is and treats you with such kindness and respect. Could not recommend their services enough!
17:08 28 Jul 22
I was so impressed today with Cool Care. I called this morning because our system was not blowing cool air. They had a technician here a few hours later, and he QUICKLY diagnosed the issue and had us up and running in no time. Matt Nelson was very professional and knowledgeable. I cannot thank Cool Care enough. THANK YOU!! A++
17:43 26 Jul 22
My Cool Care Technician was Mark McKellar and he was very thorough and very professional. I even signed up for membership because of Mark's great service.I am looking forward to a long term business relationship with Cool Care. Thank you for responding to my issue so quickly.
16:44 26 Jul 22
They were very professional from my first call & kept me updated ,,& informed till Matt showed up for appointment. He was very courteous,well trained & knowledgeable about my unit. He showed up on time & had my problem diagnosed & repaired in no time. They will be my first call for any future issues. I'm definitely a Cool Care fan & future customer. Highly recommend this company 🤣
00:51 16 Jul 22
Without air on a 105 degree heat index, and my regular company did not respond -- Cool Care was recommended, and I'm so glad I called. Nice young lady handled my call and within a couple of hours, my air is fixed. Stephen Koon came sooner than expected, diagnosed the issue, and fixed it very quickly. Nice guy too!
18:44 09 Jul 22
The technician Mark was very knowledgeable, efficient, and professional. He took time to talk me through what the issue was, and what future maintenance might be needed to keep my AC unit working.
17:15 24 Jun 22
Cool Care is hands down the best around! We have used them for years and wouldn’t trust anyone else. We have had all kinds of things done from a new unit to moving vents when we remodeled and everything in between. Their customer service is top notch and everyone is so kind and respectful. You can really tell that they value each and every customer. I Highly recommend them to anyone.
00:03 21 Jun 22
The best of the best. Very knowledgeable and fast service.
00:29 18 Jun 22
Samuel L. (Pelorite)
02:04 14 Jun 22
Technician John was very friendly, polite and explained problem.He was proficient and knowledgeable.
17:54 10 Jun 22
Chris was super nice, helpful, and communicated well with us!! Great experience with him!
17:52 03 Jun 22
Clayton Curtin is an excellent technician. Professional, Communicative, on time (early, in fact, which was fantastic), and he fixed my system quickly.Thanks for the great service, Clayton. It's nice to have my A/C back!Edit to add: 6/2/22 Mark McKellar came out to solve another issue—he was extremely thorough and informative about what was going on with my system. After diagnosing and fixing the problem, he gave me the full run-down, pictures included, on what was happening with my AC, which was greatly appreciated. Thanks Mark! Superb service!
22:31 02 Jun 22
The technician, Clayton Curtin, called to say he could come early which was more convenient for us. He was professional and personable, changed batteries and filters, checked and serviced the unit. Gives us peace of mind to have the system checked every year.
20:39 26 May 22
15:15 25 May 22
Our technician Mark was professional, and thorough.
21:06 16 May 22
We had our HVAC system repaired when the AC stopped working. They had a waitlist but were very responsive to the fact that we had an infant and squeezed us in the same day. Our technician, Will, was great! He kept us informed of his ETA throughout the waitlist process, was very thorough, and was finished in a timely manner. Highly recommend Cool Care & Will!
14:36 10 May 22
18:27 12 Apr 22
Friendly knowledgeable staff, Who does great work at a Great price
18:19 06 Mar 22
A-1 HVAC Installer
22:34 23 Feb 22
Always had great experience with Cool Care. Last Christmas Eve they came and installed a new system since our heat just quit working. They are coming tomorrow to work under the house. I know they will do a great job!***Clayton just came out and got our thermostat back up. They got us as soon as possible. We are so happy we called Cool Care a couple of years ago. Thank you Clayton!
16:27 18 Feb 22
They came out the same day I called and had my system working properly shortly. Highly recommend!!
23:15 31 Jan 22
My technician was Matthew Nelson. He and his partner were fantastic. They completed the work quickly with minimal impact to me or my working from home. Matthew has been the technician to come to my house every time I have needed something from Cool Care and has never let me down. Would definitely recommend you ask for him.
15:02 05 Nov 21
Matthew and Deon came right away and had the problem figured out and fixed quickly!!They were very friendly and personable and it was a pleasure meeting them and having them fix our problem!
18:39 26 Oct 21
17:16 25 Oct 21
Truck 20 did work on my HVAC system and they were excellent. All 3 guys were professional and efficient in their work. Recommended.
19:37 08 Oct 21
Several months ago Cool Care came out to replace the entire duct system on one side of my house as well as correcting problems with return sizing. They were excellent, and the airflow has been so much better throughout the house.Today John and Bryant came to the house in order to move a duct and AC vent on the other side of the house due to a remodel of the pantry. They were super polite, quick, and efficient. Exactly what I needed and ahead of the schedule I expected. John and Bryant did a great job eliminating the mess from cutting sheetrock and everything was as good or better than when they started. Cannot say enough good things about both trips to my house and the work done.THANKS!!!
17:55 01 Oct 21
My AC went out. I called my HVAC company only to find out they went out of business. I went to reviews on the web and found Cool Care 24 hr service. I called Cool Care Heating & Air. Cool Care Heating & Air stepped in and saved the day. They answered the phone. The person answering the phone was great. She was polite, kind and listened to my problem. They have great communication. I was told when the tech would be arriving , when the tech was on the way to the house and they did a follow up. Jeremain was wonderful. He was knowledgeable, polite and explained everything that he did and why. He had the parts needed to get my system back running. This was one of the best experiences that I have ever had. I have now made this my HVAC company. Being in my sixties I wanted a company that was reasonable, dependable and knowledgable. Cool Care is that company and I would recommend them for all your HVAC needs. Job well done !!!
11:47 30 Sep 21
16:45 24 Sep 21
Justin and Richard did a great job replacing my current HVAC system today. They were friendly and polite. Kept me informed about the status of the process. Would highly recommend Cool Care!
16:10 21 Sep 21
12:57 21 Sep 21