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24-7-emergency-hvac-300

Emergency Services Available 24/7

Call Us at 803.772.7715 in the Midlands or 843.972.7777 in the Lowcountry.

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4.5
Based on 298 reviews
This is the second time repairedWhy does it cost so much Tech was very professional
Yulona Clay
Yulona Clay
19:55 26 Jan 23
Cierra Minus
Cierra Minus
22:41 24 Jan 23
He was very professional an quick without no questions asked....
Mary Lowman
Mary Lowman
15:17 24 Jan 23
Dean Burroughs
Dean Burroughs
16:18 23 Jan 23
Matthew,Was great very prompt and very professional!
anita east
anita east
14:06 23 Jan 23
Very professional.
Lorraine Smith
Lorraine Smith
18:28 22 Jan 23
Matt answered several questions about the unit for me and explained how the heat pump works better than anyone before. Would like him to be my maintenance person
Noel Faulkner
Noel Faulkner
14:51 18 Jan 23
Rusty was professional, kind, and showed he cared about my project by making sure it was done correctly. He also explained to me step by step what was the problem with my plumbing and the steps he was going to make to correct the issues.
Patrice Simmons
Patrice Simmons
02:24 18 Jan 23
Super nice!! Very informative! Brandon is the epitome of great customer service!
Michelle Brumfield
Michelle Brumfield
16:30 17 Jan 23
Clay from cool air has shown patience with our series of questions, he was understanding and made us feel comfortable, and thorough. I highly recommend his services! The other technicians were good but clay was great!
Romeo Ford
Romeo Ford
14:52 13 Jan 23
Cindy Saad
Cindy Saad
15:35 12 Jan 23
Good courteous people
DEAN SMITH
DEAN SMITH
20:57 10 Jan 23
Tom Wall
Tom Wall
14:21 10 Jan 23
Service technician, Mr. Rehill, was courteous, professional, well informed about our system.
Becky Vanater
Becky Vanater
17:37 06 Jan 23
Giesela
Giesela
16:48 05 Jan 23
Linda Howard
Linda Howard
21:38 29 Dec 22
Brandon was knowledgeable and documented his findings. He was kind to explain in detail. Great service thank you
Erin James
Erin James
19:36 29 Dec 22
Very professional and excellent service.
Robert White
Robert White
17:17 24 Dec 22
Tech took the time to make sure the problem was fixed. I have a long-standing good track record with this company.
Jane Drake
Jane Drake
15:23 24 Dec 22
Tried to replace a thermostat and messed it up. Called them with an emergency as the temperature was going to be freezing over the weekend. Brandon came out within a couple hours and got it up and running. Very thankful.
dustin westmoreland
dustin westmoreland
21:19 23 Dec 22
I had been experiencing intermittent problems with my 15 year old unit. They were very helpful in advising me if I should invest money into an old unit or replace with a new, energy efficient unit. I chose to go with a new unit and could not be happier. They scheduled the appointment for installation and were right on time. Walter and CJ did an excellent job for me. They showed up on time, they were friendly, professional and kept me informed as they progressed with the installation. In just a few hours, they completed the job, cleaned up very well and had me feeling heat on the coldest day of the year. I've also experienced very good service from Mark McKellar. I would highly recommend this company for all your heating and air conditioning needs!
Daniel Tittle
Daniel Tittle
19:52 23 Dec 22
Rusty Howard
Rusty Howard
15:15 23 Dec 22
They came and fixed what was needed quickly- great group of people
Mary Wells Bowers
Mary Wells Bowers
20:15 20 Dec 22
Ransey Bowers
Ransey Bowers
15:36 20 Dec 22
On time, professional, and great customer service.
Sherrie Porter
Sherrie Porter
14:10 19 Dec 22
Clay was professional, friendly and knowledgeable. He completed the repairs in a timely and quality manner.
Elmer Kester
Elmer Kester
17:40 12 Dec 22
Very professional and completely satisfied
David Moore
David Moore
22:45 08 Dec 22
Always reliable & friendly
Susie Watts
Susie Watts
21:36 07 Dec 22
Alison White
Alison White
17:42 07 Dec 22
Nakia Yvonne
Nakia Yvonne
23:54 06 Dec 22
Mark McKellar the technician and Brittany in the office gave exceptional customer service and responded in a very fast time frame.Our unit was out and we had guests staying there. They came to do the repair within 1 hour of my call.Could not have been happier.Professional and efficient. Will highly recommend you to all my friends.
701 Whaley
701 Whaley
14:25 02 Dec 22
Luke Pincelli
Luke Pincelli
15:07 30 Nov 22
Clay arrived on time and it was such an unusual problem that he had to travel several paths to solve it. He was willing, determined and kept us apprised of his findings. The problem was not caused by CoolCare but is related to a , in our opinion, bad design of the Honeywell Thermostat. Regardless, we believe it has been corrected and appreciate Clay's efforts. He is a credit to his company. Not only professional and knowledgeable but friendly and courteous. Thank you Kenny for sending someone of Clay's caliber.Melle and Bill SensibaughJohn Cameron
John Cameron
John Cameron
21:58 28 Nov 22
isaiah smith
isaiah smith
21:22 21 Nov 22
Very professional
Brad MM
Brad MM
19:00 21 Nov 22
Cool Care had a technician come earlier than originally scheduled which was a tremendous help! Brandon was courteous and helpful and resolved the problem quickly. Cool Care is the only HVAC company to use!!
Elizabeth Richards
Elizabeth Richards
15:24 18 Nov 22
Thank you Cool Care, we are enjoying our new Mitsubishi heat pump, the Technicians done a great job, all the guys were very nice and hardworking. Also thanks to Kristie for her great customer service. I will send all my family, friends and neighbors your way!
Debbie Thorndike
Debbie Thorndike
18:05 11 Nov 22
They are very responsive and do a great job ! I use their PM program and am very pleased, highly recommend. Jason Keech just finished some work and he is knowledgeable and very thorough!
Bill McLeod
Bill McLeod
21:37 08 Nov 22
I’ve been using Cool Care for a few years now and am always impressed by their thoroughness and professionalism. I trust their recommendations and know I’m getting top quality service each time.
Cassandra Marshall
Cassandra Marshall
02:12 08 Nov 22
I highly recommend using this company!! Josh S. provided the best service that we could have asked for, and he went above and beyond to make sure everything was good with our AC units! Not only is he a great worker, but he is also a wonderful person to talk to and is genuinely a nice guy! I appreciate his hard work and dedication to high quality service and customer relations!
Kelly Claytor
Kelly Claytor
21:43 07 Nov 22
Professional, courteous and punctual. All things that make a company A++. Use them for all your hvac needs, I wouldn’t use anyone else
Gilman T
Gilman T
01:43 04 Nov 22
Tech timely and responsive
jay alcorta
jay alcorta
14:11 02 Nov 22
Brandon is the best tech I’ve had do work on my home! After preventative maintenance, he reported back with photos of what he did and found, and recommendations that our unit could benefit from. He was courteous and committed to giving great service. We had him back to preform some of the upgrades he’d recommended and everything went smoothly.
Kara Brown
Kara Brown
18:43 31 Oct 22
Jason, the employee who most recently came to my house, is a polite and helpful man, who knows what he's doing and explains it. He seems to like his job and enjoy meeting people.I have dealt with this company for several years and have never had a complaint.
Anne D
Anne D
15:22 24 Oct 22
Clay went above and beyond. I had to take my son to sports practice and pick him up. I’m sure it inconvenienced him, but he didn’t show it. I really appreciate his professionalism and kindness.
Rebecca Shea
Rebecca Shea
19:35 23 Oct 22
It was great to fill satisfied and pleased with the service I received from Cool Care. Mr. Brandon Rehill went above and beyond what I ever seen from a technician. Thank you.
Milton Vidro
Milton Vidro
18:07 21 Oct 22
The technician, Jason, was on time, courteous, and efficient.Pleasant experience and system is running smooth.Thanks for the great service
Eric Neiser
Eric Neiser
14:47 21 Oct 22
This is the second time that we have used them. They are always on time with a very knowledgeable Tech, Mark. This last time was a preventative system check going into winter. All was well. I highly recommend Cool Care
Marcia n Frank Huepenbecker
Marcia n Frank Huepenbecker
21:04 20 Oct 22

Award Winning Service
Serving Columbia Since 2001