https://www.coolcarehvac.com/contactus/New Layer
New Layer

Emergency Services Available 24/7

Call Us at 803.772.7715 in the Midlands or 843.972.7777 in the Lowcountry.

Cool Care Heating and Air

4.5

Based on 304 reviews

Cindy Udall

16:05 06 Feb 23

Excellent group. On time, as good as their word, professional. Highly recommend.

Melle Sensibaugh

22:10 05 Feb 23

Clay was very thorough and informative. He’d be a valuable asset with any company.

Dennis Hansberry

13:19 02 Feb 23

Very helpful, polite technicians.

Patricia Mason

17:17 01 Feb 23

Had my HVAC SYSTEM inspected for home appraisal. Technician was on time and very professional!

C Shaw McBee

00:04 31 Jan 23

Mike was very professional in taking care of our A/C preventive maintenance. On time and great quality.

Lori Moroz

17:19 30 Jan 23

This is the second time repairedWhy does it cost so much Tech was very professional

Yulona Clay

19:55 26 Jan 23

Cierra Minus

22:41 24 Jan 23

He was very professional an quick without no questions asked....

Mary Lowman

15:17 24 Jan 23

Dean Burroughs

16:18 23 Jan 23

Matthew,Was great very prompt and very professional!

anita east

14:06 23 Jan 23

Very professional.

Lorraine Smith

18:28 22 Jan 23

Matt answered several questions about the unit for me and explained how the heat pump works better than anyone before. Would like him to be my maintenance person

Noel Faulkner

14:51 18 Jan 23

Rusty was professional, kind, and showed he cared about my project by making sure it was done correctly. He also explained to me step by step what was the problem with my plumbing and the steps he was going to make to correct the issues.

Patrice Simmons

02:24 18 Jan 23

Super nice!! Very informative! Brandon is the epitome of great customer service!

Michelle Brumfield

16:30 17 Jan 23

Clay from cool air has shown patience with our series of questions, he was understanding and made us feel comfortable, and thorough. I highly recommend his services! The other technicians were good but clay was great!

Romeo Ford

14:52 13 Jan 23

Cindy Saad

15:35 12 Jan 23

Good courteous people

DEAN SMITH

20:57 10 Jan 23

Tom Wall

14:21 10 Jan 23

Service technician, Mr. Rehill, was courteous, professional, well informed about our system.

Becky Vanater

17:37 06 Jan 23

Giesela

16:48 05 Jan 23

Linda Howard

21:38 29 Dec 22

Brandon was knowledgeable and documented his findings. He was kind to explain in detail. Great service thank you

Erin James

19:36 29 Dec 22

Very professional and excellent service.

Robert White

17:17 24 Dec 22

Tech took the time to make sure the problem was fixed. I have a long-standing good track record with this company.

Jane Drake

15:23 24 Dec 22

Tried to replace a thermostat and messed it up. Called them with an emergency as the temperature was going to be freezing over the weekend. Brandon came out within a couple hours and got it up and running. Very thankful.

dustin westmoreland

21:19 23 Dec 22

I had been experiencing intermittent problems with my 15 year old unit. They were very helpful in advising me if I should invest money into an old unit or replace with a new, energy efficient unit. I chose to go with a new unit and could not be happier. They scheduled the appointment for installation and were right on time. Walter and CJ did an excellent job for me. They showed up on time, they were friendly, professional and kept me informed as they progressed with the installation. In just a few hours, they completed the job, cleaned up very well and had me feeling heat on the coldest day of the year. I've also experienced very good service from Mark McKellar. I would highly recommend this company for all your heating and air conditioning needs!

Daniel Tittle

19:52 23 Dec 22

Rusty Howard

15:15 23 Dec 22

They came and fixed what was needed quickly- great group of people

Mary Wells Bowers

20:15 20 Dec 22

Ransey Bowers

15:36 20 Dec 22

On time, professional, and great customer service.

Sherrie Porter

14:10 19 Dec 22

Clay was professional, friendly and knowledgeable. He completed the repairs in a timely and quality manner.

Elmer Kester

17:40 12 Dec 22

Very professional and completely satisfied

David Moore

22:45 08 Dec 22

Always reliable & friendly

Susie Watts

21:36 07 Dec 22

Alison White

17:42 07 Dec 22

Nakia Yvonne

23:54 06 Dec 22

Mark McKellar the technician and Brittany in the office gave exceptional customer service and responded in a very fast time frame.Our unit was out and we had guests staying there. They came to do the repair within 1 hour of my call.Could not have been happier.Professional and efficient. Will highly recommend you to all my friends.

701 Whaley

14:25 02 Dec 22

Luke Pincelli

15:07 30 Nov 22

Clay arrived on time and it was such an unusual problem that he had to travel several paths to solve it. He was willing, determined and kept us apprised of his findings. The problem was not caused by CoolCare but is related to a , in our opinion, bad design of the Honeywell Thermostat. Regardless, we believe it has been corrected and appreciate Clay's efforts. He is a credit to his company. Not only professional and knowledgeable but friendly and courteous. Thank you Kenny for sending someone of Clay's caliber.Melle and Bill SensibaughJohn Cameron

John Cameron

21:58 28 Nov 22

isaiah smith

21:22 21 Nov 22

Very professional

Brad MM

19:00 21 Nov 22

Cool Care had a technician come earlier than originally scheduled which was a tremendous help! Brandon was courteous and helpful and resolved the problem quickly. Cool Care is the only HVAC company to use!!

Elizabeth Richards

15:24 18 Nov 22

Thank you Cool Care, we are enjoying our new Mitsubishi heat pump, the Technicians done a great job, all the guys were very nice and hardworking. Also thanks to Kristie for her great customer service. I will send all my family, friends and neighbors your way!

Debbie Thorndike

18:05 11 Nov 22

They are very responsive and do a great job ! I use their PM program and am very pleased, highly recommend. Jason Keech just finished some work and he is knowledgeable and very thorough!

Bill McLeod

21:37 08 Nov 22

I’ve been using Cool Care for a few years now and am always impressed by their thoroughness and professionalism. I trust their recommendations and know I’m getting top quality service each time.

Cassandra Marshall

02:12 08 Nov 22

I highly recommend using this company!! Josh S. provided the best service that we could have asked for, and he went above and beyond to make sure everything was good with our AC units! Not only is he a great worker, but he is also a wonderful person to talk to and is genuinely a nice guy! I appreciate his hard work and dedication to high quality service and customer relations!

Kelly Claytor

21:43 07 Nov 22

Professional, courteous and punctual. All things that make a company A++. Use them for all your hvac needs, I wouldn’t use anyone else

Gilman T

01:43 04 Nov 22

Tech timely and responsive

jay alcorta

14:11 02 Nov 22

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