- New La
yer

Emergency Services Available 24/7
Call Us at 803.772.7715 in the Midlands or 843.972.7777 in the Lowcountry.

4.5
Based on 304 reviews

Cindy Udall
16:05 06 Feb 23
Excellent group. On time, as good as their word, professional. Highly recommend.

Melle Sensibaugh
22:10 05 Feb 23
Clay was very thorough and informative. He’d be a valuable asset with any company.

Dennis Hansberry
13:19 02 Feb 23
Very helpful, polite technicians.

Patricia Mason
17:17 01 Feb 23
Had my HVAC SYSTEM inspected for home appraisal. Technician was on time and very professional!

C Shaw McBee
00:04 31 Jan 23
Mike was very professional in taking care of our A/C preventive maintenance. On time and great quality.

Lori Moroz
17:19 30 Jan 23
This is the second time repairedWhy does it cost so much Tech was very professional

Yulona Clay
19:55 26 Jan 23

Cierra Minus
22:41 24 Jan 23
He was very professional an quick without no questions asked....

Mary Lowman
15:17 24 Jan 23

Dean Burroughs
16:18 23 Jan 23
Matthew,Was great very prompt and very professional!

anita east
14:06 23 Jan 23
Very professional.

Lorraine Smith
18:28 22 Jan 23
Matt answered several questions about the unit for me and explained how the heat pump works better than anyone before. Would like him to be my maintenance person

Noel Faulkner
14:51 18 Jan 23
Rusty was professional, kind, and showed he cared about my project by making sure it was done correctly. He also explained to me step by step what was the problem with my plumbing and the steps he was going to make to correct the issues.

Patrice Simmons
02:24 18 Jan 23
Super nice!! Very informative! Brandon is the epitome of great customer service!

Michelle Brumfield
16:30 17 Jan 23
Clay from cool air has shown patience with our series of questions, he was understanding and made us feel comfortable, and thorough. I highly recommend his services! The other technicians were good but clay was great!

Romeo Ford
14:52 13 Jan 23

Cindy Saad
15:35 12 Jan 23
Good courteous people

DEAN SMITH
20:57 10 Jan 23

Tom Wall
14:21 10 Jan 23
Service technician, Mr. Rehill, was courteous, professional, well informed about our system.

Becky Vanater
17:37 06 Jan 23

Giesela
16:48 05 Jan 23

Linda Howard
21:38 29 Dec 22
Brandon was knowledgeable and documented his findings. He was kind to explain in detail. Great service thank you

Erin James
19:36 29 Dec 22
Very professional and excellent service.

Robert White
17:17 24 Dec 22
Tech took the time to make sure the problem was fixed. I have a long-standing good track record with this company.

Jane Drake
15:23 24 Dec 22
Tried to replace a thermostat and messed it up. Called them with an emergency as the temperature was going to be freezing over the weekend. Brandon came out within a couple hours and got it up and running. Very thankful.

dustin westmoreland
21:19 23 Dec 22
I had been experiencing intermittent problems with my 15 year old unit. They were very helpful in advising me if I should invest money into an old unit or replace with a new, energy efficient unit. I chose to go with a new unit and could not be happier. They scheduled the appointment for installation and were right on time. Walter and CJ did an excellent job for me. They showed up on time, they were friendly, professional and kept me informed as they progressed with the installation. In just a few hours, they completed the job, cleaned up very well and had me feeling heat on the coldest day of the year. I've also experienced very good service from Mark McKellar. I would highly recommend this company for all your heating and air conditioning needs!

Daniel Tittle
19:52 23 Dec 22

Rusty Howard
15:15 23 Dec 22
They came and fixed what was needed quickly- great group of people

Mary Wells Bowers
20:15 20 Dec 22

Ransey Bowers
15:36 20 Dec 22
On time, professional, and great customer service.

Sherrie Porter
14:10 19 Dec 22
Clay was professional, friendly and knowledgeable. He completed the repairs in a timely and quality manner.

Elmer Kester
17:40 12 Dec 22
Very professional and completely satisfied

David Moore
22:45 08 Dec 22
Always reliable & friendly

Susie Watts
21:36 07 Dec 22

Alison White
17:42 07 Dec 22

Nakia Yvonne
23:54 06 Dec 22
Mark McKellar the technician and Brittany in the office gave exceptional customer service and responded in a very fast time frame.Our unit was out and we had guests staying there. They came to do the repair within 1 hour of my call.Could not have been happier.Professional and efficient. Will highly recommend you to all my friends.

701 Whaley
14:25 02 Dec 22

Luke Pincelli
15:07 30 Nov 22
Clay arrived on time and it was such an unusual problem that he had to travel several paths to solve it. He was willing, determined and kept us apprised of his findings. The problem was not caused by CoolCare but is related to a , in our opinion, bad design of the Honeywell Thermostat. Regardless, we believe it has been corrected and appreciate Clay's efforts. He is a credit to his company. Not only professional and knowledgeable but friendly and courteous. Thank you Kenny for sending someone of Clay's caliber.Melle and Bill SensibaughJohn Cameron

John Cameron
21:58 28 Nov 22

isaiah smith
21:22 21 Nov 22
Very professional

Brad MM
19:00 21 Nov 22
Cool Care had a technician come earlier than originally scheduled which was a tremendous help! Brandon was courteous and helpful and resolved the problem quickly. Cool Care is the only HVAC company to use!!

Elizabeth Richards
15:24 18 Nov 22
Thank you Cool Care, we are enjoying our new Mitsubishi heat pump, the Technicians done a great job, all the guys were very nice and hardworking. Also thanks to Kristie for her great customer service. I will send all my family, friends and neighbors your way!

Debbie Thorndike
18:05 11 Nov 22
They are very responsive and do a great job ! I use their PM program and am very pleased, highly recommend. Jason Keech just finished some work and he is knowledgeable and very thorough!

Bill McLeod
21:37 08 Nov 22
I’ve been using Cool Care for a few years now and am always impressed by their thoroughness and professionalism. I trust their recommendations and know I’m getting top quality service each time.

Cassandra Marshall
02:12 08 Nov 22
I highly recommend using this company!! Josh S. provided the best service that we could have asked for, and he went above and beyond to make sure everything was good with our AC units! Not only is he a great worker, but he is also a wonderful person to talk to and is genuinely a nice guy! I appreciate his hard work and dedication to high quality service and customer relations!

Kelly Claytor
21:43 07 Nov 22
Professional, courteous and punctual. All things that make a company A++. Use them for all your hvac needs, I wouldn’t use anyone else

Gilman T
01:43 04 Nov 22
Tech timely and responsive

jay alcorta
14:11 02 Nov 22
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Award-Winning Service
Serving Columbia Since 2001
HVAC Columbia SC Services & More
Residential and Commercial Services:
• Yearly Service Contracts
• Repairs
• System Installation
• Real Estate Inspections
• DHEC Inspections
• Duct Cleaning
• Aeroseal® Duct Sealing
• Duct Replacement and Repairs
• Indoor Air Quality Testing and Improvement
• Gas Logs Installation & Service
• Dryer Vent Cleaning
• Whole Home Energy Audit
• Tankless Hot Water Heater Installation & Service
• Insulation
• Crawl Space Encapsulation
• Gas Line Installation & Service
• Boilers Installation & Service
Commercial Refrigeration Services:
• Ice Machine Repair
• Chillers
• Walk-Ins
• Line Coolers
• Freezers