What Questions Should I Ask an HVAC Company Before Hiring Them?

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What Questions Should I Ask an HVAC Company Before Hiring Them?

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A simple Google search should expose you to hundreds if not thousands of HVAC companies eager to do your bidding. It’s easy to pick the first one and request a quote; it won’t take you more than five minutes. The problem is, what if you choose a company that doesn’t meet your expectations or one that you can’t afford?

Whether you’re replacing, repairing, or getting a new AC, it’s a bad idea to choose your HVAC contractor blindly. However, asking the right questions can help you make a proper and well-informed decision on the HVAC company you opt for. So, what are these questions you should ask?

Join us today as we look into essential questions you should ask any HVAC company before hiring them. That way, you can find the best HVAC company for your AC needs.

What HVAC Brands Do You Carry?

If you’re in the market for a new AC, it’s a good idea to do some homework on the AC brand and model you’d like. When doing so, make sure you check the AC’s SEER rating to find out about the AC unit’s power efficiency. SEER stands for Seasonal Energy Efficiency Ratio, and the higher the SEER rating, the more efficient the AC model is.

Once you clamp down on the AC model you want, ask the HVAC company whether they carry that particular model. If they don’t, you might want to consider other options. However, you may ask what they recommend and see whether it works for you.

A good example is Bryant ACs which are great for homes in Columbia for various reasons. However, work with the AC company to find the best system for your region.

Can I See Your HVAC Contractor’s License?

Most states require HVAC contractors to carry a license that they need to renew each year. Ask whether you can see the HVAC contractor’s license to know whether you’re dealing with a legitimate company.  Some states even have different types of licenses to indicate the type of HVAC service the company offers.

It’s a good idea to ask to see the license physically, don’t just take the company’s word for it. Most quack HVAC companies will tell you they have licenses when they really don’t. Also, ensure you check the validity of the license and whether it’s not expired.

 A valid license is more than just a legal requirement; it’s also a show of competence and accountability. Steer clear from any HVAC company without a license. However, be sure to check out your state’s licensing requirements before making any rash decisions.

What Could Be Wrong With My Current HVAC System?

This question applies only if you need to repair or replace your current AC system. Asking this question helps you know the level of service you require from the HVAC company in question. It also gives insight into the company’s competence, experience, and trustworthiness.

You shouldn’t expect an instant answer from any credible HVAC contractor. Reputable HVAC contractors ask for further details about your AC to try and gauge what the problem could be. The contractor should also ask about the age of the AC unit because sometimes the problem could be that your AC is at the end of its life cycle.

Regardless of the case, the AC company should ask for more information about your AC before telling you the problem. The more thorough the questions, the more confident you can be about the company. Also, if the company gives you a few troubleshooting steps, then you’re in good hands.

Do You Have Proper Liability Insurance?

Liability insurance is pretty important for any HVAC contractor. This insurance protects from any injuries and damages to the property during service. It’s not enough to ask whether they have liability insurance, also ask for details of the liability insurance.

In most states, the license the HVAC contractor has stipulates the type of liability insurance they should have and the level of coverage they need. As such, be sure to check with the state to confirm whether the company has fulfilled the state’s requirements.

What’s and What’s Not Included in the Project Quote?

The HVAC company should be candid with how it charges for its services. The contractor should tell you everything that’s included and excluded in the quote. This helps you know whether you’re getting value for or money or the AC company is swindling you.

Tread softly with AC companies unwilling or hesitant to give details about their quote, especially inclusions and exclusions. Make sure all the details about the quote are in writing so you can know exactly where your money goes. What they say verbally may not reflect the actual situation.

Apart from the actual quote, be sure to inquire about stuff like warranties and guarantees. That way, you can get a clear picture of the complete deal and see whether it’s worth your time and money.

Who Will Take Care of the HVAC Installation?

It’s imperative to know the type of people installing your HVAC system because proper sizing of your home’s heating and cooling space is needed for correct installation. That’s the only way you can get the most out of your AC without breaking the bank.

Inquiring about who’ll install the AC unit instills confidence in the AC company you settle for. Thankfully, all professional HVAC companies only use licensed technicians for their installation.

When Will You Begin Work?

Regardless of your AC problem, the earlier the AC company gets to it, the better it is. Don’t settle for a company that will take too long to take care of things. Look for one that’ll get to it in an instant.

Only the Best HVAC Company Will Do

The above questions are all you need to get the best HVAC company for issues with your AC. Whether you’re looking for a local HVAC company or one from out of state, be sure to ask the above questions for the best results.

The best HVAC company is just a phone call away. For professional and stellar HVAC services, contact us today, and we’ll sort you out.